Thoughts on Facebook's Messaging Platform
I'm writing this before the official launch of Facebook Email, which the pundits are declaring should happen about an hour from now. Speculation has been rampant over the weekend, but I've seen only one post (which I can unfortunately no longer locate) [update - the article is from Wired and is actually better than I realized, especially now that I've heard the announcement. It's a highly recommended read.] that really speaks to what I see as the core of the issue: Facebook email will provide even more grist for the Facebook data-mining-mill - the engine that drives their advertising...and revenue.
- This notion of seamless integration between SMS, IM, Email, and Facebook messages is interesting. By throwing these disparate message types into a single bucket, Facebook is trying to give us a good reason to start using their solution. That said, I'm not sure how useful a non-subject-threaded, single-stream-per-contact Inbox will be. I can see iteration coming in this area.
- The facebook.com domain will be for Facebook users' email addresses; Facebook corporate will move to the fb.com domain. Per my earlier speculation about the land rush - Facebook will give anyone who wants one an email address on the facebook.com domain based on your Facebook user account ID. Still not clear if this will be opt-in or opt-out. Based on past Facebook experience, I'm guessing opt-out. Update 11/16/2010: Based on early screen caps from Mashable, you will have the option to opt-in to a @facebook.com email address when setting up your new Facebook Messages Inbox.
- The project took more than a year and had a team of 15 engineers plus support staff - the largest project yet at Facebook. Clearly this is a focus.
- Zuckerburg went to great pains to claim that this is about 'embrace, not replace' [my words, not his]. "This is not an email killer," Zuckerburg stated. Like I said in my earlier post, they've got time to grow into this; they're not asking anyone to throw anything away today. They don't need to - see my comments below.
- A reporter asked directly about advertising. Zuckerburg claimed that they would not show advertising based on the content of messages. I'm guessing this has to be true, in the same way that Google doesn't display advertising based on the content of your Gmail.
The most insightful observation was one that both Zuckerburg and the on-stage PM clearly sidestepped, even though it was mentioned 3 separate times. That is: with the new Facebook messaging, emails you receive from non-Facebook users will become a part of the social graph. This is significant. In the same way that the Like/Recommend social widgets made the greater Web a part of the social graph, Facebook Messaging extends the reach of Facebook into the conversations you have with individuals who have no interest in social networks. It's just one more way that Facebook continues to thread their tendrils through the fabric of the web. How will Google answer this? All I know is that Facebook has rapidly upped the ante in the last couple of months, and the answer coming out of Google HQ had better be pretty compelling.
Will you start using Facebook Messaging right away? Sounds like it's going to be invitation-only for the first while, then rolled out to everyone over the next few months. Leave a comment and give me your thoughts. Be sure you choose the option to post your comment on Facebook - it's all going to be a part of the social graph, anyway...

